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Home care
England

Home care

Carers visit you in your own home to help with washing, dressing, medication, meals and getting out. Regulated by CQC as domiciliary care.

13,616 CQC-registered home care · Source: CQC, 01 July 2026

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Home care, which CQC registers as a domiciliary care service, means carers coming to you rather than you moving into a care home. It is the most common form of paid care in England.

What it covers

  • Personal care: washing, bathing, dressing, toileting, continence support
  • Medication prompting or administration
  • Meal preparation and help with eating
  • Help getting up in the morning and to bed at night
  • Moving and handling, sometimes with two carers
  • Shopping, laundry and light housework
  • Companionship and help getting out

Typical shapes

Visiting care. Anything from one call a week to four calls a day. Shorter visits cost more per hour because travel and scheduling costs do not shrink.

Live-in care. A carer lives with you. Priced weekly.

Overnight care. Either a sleeping night, where the carer sleeps but is available, or a waking night, which costs considerably more.

Respite. Short term cover so a family carer can have a break.

What it costs

See our full breakdown of home care costs per hour. In short, expect quotes at or above £34.42 an hour, higher for evenings, weekends and two-carer visits.

Who pays

Choosing an agency

Check the CQC rating and read the actual report, not just the headline word. Then ask:

  • How many different carers will we see in a typical month?
  • What happens if a carer is off sick?
  • Are visits at fixed times, and how much do they slip?
  • What are the charges for evenings, weekends and bank holidays?
  • What is the minimum visit length?
  • How are missed visits handled and refunded?
  • What is the notice period?

Continuity is the thing families complain about most and ask about least.

The 10 best-rated home care in England

Every service here holds an Outstanding rating from CQC, the highest awarded. Within that, they are ordered by how many of the five inspection domains are also Outstanding or Good, then by how recently they were inspected. Nobody pays to appear.

1

Southampton, SO15

Operated by Southampton City Council

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/8/18.

Sembal House, Handel Terrace, Southampton, Hampshire, SO15 2FH

5 of 5 CQC domains rated Good or Outstanding

2

Woking, GU23

Operated by Home Counties Carers Limited

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/6/23.

5-7 Webb House, Portsmouth Road, Ripley, Woking, GU23 6ER

5 of 5 CQC domains rated Good or Outstanding

3

Berwick Upon Tweed, TD15

Operated by Northumberland County Council

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/6/23.

McDonald House, Wallace Green, Berwick Upon Tweed, Northumberland, TD15 1ED

5 of 5 CQC domains rated Good or Outstanding

5 of 5 CQC domains rated Good or Outstanding

5

Durham, DH7

Best for: Home careDementia careLearning disability and autismMental health

Registered to support dementia care, learning disability and autism, mental health. Care delivered in your own home. Rated Outstanding by CQC, published 9/5/18.

19 Quebec Street, Langley Park, Durham, County Durham, DH7 9XA

5 of 5 CQC domains rated Good or Outstanding

6

Romford, RM3

Operated by Agracare Limited

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/4/21.

Bates Business Centre, Suite G6, Church Road, Harold Wood, Romford, RM3 0JA

5 of 5 CQC domains rated Good or Outstanding

7

Fareham, PO14

Operated by Hamble Valley Care Limited

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/4/19.

Unit 25b, Katana House, Fort Fareham Industrial Site, Newgate Lane, Fareham, Hampshire, PO14 1AH

5 of 5 CQC domains rated Good or Outstanding

5 of 5 CQC domains rated Good or Outstanding

9

Cambridge, CB25

Operated by Guyatt House Care Ltd

Best for: Home careSupported livingOlder peopleYounger adults

Registered to support older people, younger adults, learning disability and autism. Care delivered in your own home. Rated Outstanding by CQC, published 9/28/22.

Cambridge Innovation Park, Denny End Road, Waterbeach, Cambridge, CB25 9PB

5 of 5 CQC domains rated Good or Outstanding

10

Bourne, PE10

Operated by Stonewright Limited

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/26/20.

Unit 3, Crown Walk, West Street, Bourne, PE10 9PB

5 of 5 CQC domains rated Good or Outstanding

Based on CQC data published 01 July 2026. Ratings change between inspections, so check the current rating before deciding.

Top 10 lists by town

The same ranking method applied locally, for towns with enough rated services to make a top 10 meaningful.

Other highly rated examples

Services in this category currently rated Good or Outstanding by CQC, sorted by rating and then by how recently they were inspected. This is a sample, not a ranking of the best in England.

Southampton, SO15

Operated by Southampton City Council

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/8/18.

Sembal House, Handel Terrace, Southampton, Hampshire, SO15 2FH

Woking, GU23

Operated by Home Counties Carers Limited

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/6/23.

5-7 Webb House, Portsmouth Road, Ripley, Woking, GU23 6ER

Berwick Upon Tweed, TD15

Operated by Northumberland County Council

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/6/23.

McDonald House, Wallace Green, Berwick Upon Tweed, Northumberland, TD15 1ED

Durham, DH7

Best for: Home careDementia careLearning disability and autismMental health

Registered to support dementia care, learning disability and autism, mental health. Care delivered in your own home. Rated Outstanding by CQC, published 9/5/18.

19 Quebec Street, Langley Park, Durham, County Durham, DH7 9XA

Romford, RM3

Operated by Agracare Limited

Best for: Home careOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 9/4/21.

Bates Business Centre, Suite G6, Church Road, Harold Wood, Romford, RM3 0JA

Browse by area

Counts are registered office locations. A home care agency based in a nearby town may still cover your postcode, so check coverage when you call.

Common questions

What is the difference between home care and live-in care?

Home care is visits, typically 30 minutes to a few hours, at set times of day. Live-in care means a carer lives in your home and is available around the clock. Live-in care is priced weekly rather than hourly and becomes competitive once you need very high hours of visiting care.

How much does home care cost?

The Homecare Association calculates that providers in England need £34.42 an hour for 2026/27 to pay staff legally and run a compliant service. Councils pay an average of £25.05. Private quotes commonly sit at or above the minimum price.

Will the council pay for home care?

It depends on your capital and income. Above £23,250 you pay the full cost. Crucially, the home you live in is always ignored when you are assessed for care at home.

Is home care regulated?

Yes. Agencies providing personal care in your home must be registered with the Care Quality Commission and are inspected and rated. Always check the current rating on the CQC website before choosing.

Carevo is not a care provider and does not inspect or endorse services. CQC ratings change. Check the CQC website for the current rating and read the full inspection report before making a decision.