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Extra care housing
England

Extra care housing

Self-contained homes with care available on site, sitting between home care and a care home.

736 CQC-registered extra care housing · Source: CQC, 01 July 2026

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Extra care housing, sometimes called assisted living or housing with care, gives you your own self-contained home within a scheme where care staff are on site around the clock.

It fills the gap between managing at home with visiting carers and moving into a care home.

What a scheme usually has

  • Self-contained flats or bungalows, rented or bought
  • Care staff on site 24 hours a day
  • Communal facilities: a restaurant, lounge, laundry, sometimes a hairdresser or gym
  • Accessible design throughout, with level access and wet rooms
  • An alarm or telecare system in every home
  • Organised activities

Who it suits

People who want to keep their independence and their own front door, but who need care available quickly and reliably. It works particularly well for couples with different levels of need, who can stay together rather than one moving into a care home.

How the money works

Housing costs and care costs are separate, as in supported living.

Housing: rent and service charges, potentially met through Housing Benefit or the housing element of Universal Credit. If you buy, you pay a service charge.

Care: assessed and charged through the council means test, or paid privately.

What to ask

  • What care is included in the service charge, and what is charged on top?
  • How quickly do staff respond to an alarm at 3am?
  • What happens if my needs increase substantially? Can I stay?
  • Are there eligibility criteria, such as a minimum assessed need?
  • What are the service charges, and how much have they risen recently?

The 10 best-rated extra care housing in England

Every service here holds an Outstanding rating from CQC, the highest awarded. Within that, they are ordered by how many of the five inspection domains are also Outstanding or Good, then by how recently they were inspected. Nobody pays to appear.

1

Bristol, BS37

Operated by Care Quality Services Limited

Best for: Home careExtra care housingOlder peopleYounger adults

Registered to support older people, younger adults. Care delivered in your own home. Rated Outstanding by CQC, published 8/9/19.

Wellington Road, Yate, Bristol, Avon, BS37 5UY

5 of 5 CQC domains rated Good or Outstanding

2

Sunderland, SR4

Operated by Housing 21

Best for: Home careExtra care housingOlder peopleYounger adults

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 8/31/19.

Fordfield Road, Ford Estate, Pallion, Sunderland, Tyne and Wear, SR4 0FA

5 of 5 CQC domains rated Good or Outstanding

3
The Lawns Outstanding

Great Yarmouth, NR30

Operated by Norse Care (Services) Limited

Best for: Extra care housingOlder people

Registered to support older people. Care delivered in your own home. Rated Outstanding by CQC, published 8/22/19.

Caister Road, Great Yarmouth, Norfolk, NR30 4DQ

5 of 5 CQC domains rated Good or Outstanding

4
Lisbon Court Outstanding

King's Lynn, PE30

Operated by Norse Care (Services) Limited

Best for: Extra care housingOlder peopleYounger adults

Registered to support older people, younger adults. Care delivered in your own home. Rated Outstanding by CQC, published 7/31/19.

Galyon Road, King's Lynn, PE30 3FB

5 of 5 CQC domains rated Good or Outstanding

5

Bristol, BS16

Operated by Agincare UK Limited

Best for: Home careSupported livingExtra care housingOlder people

Registered to support older people, younger adults, physical disability. Care delivered in your own home. Rated Outstanding by CQC, published 7/12/18.

Edward Jenner Court, Oakwood Drive, Emersons Green, Bristol, BS16 7PS

5 of 5 CQC domains rated Good or Outstanding

6

Walsall, WS8

Operated by Housing 21

Best for: Home careExtra care housingOlder peopleDementia care

Registered to support older people, dementia care, learning disability and autism. Care delivered in your own home. Rated Outstanding by CQC, published 6/19/19.

High Street, Brownhills, Walsall, West Midlands, WS8 6DJ

5 of 5 CQC domains rated Good or Outstanding

7

Milton Keynes, MK5

Operated by The ExtraCare Charitable Trust

Best for: Extra care housingOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 6/12/18.

Chalkdell Drive, Shenley Wood, Milton Keynes, Buckinghamshire, MK5 6LB

5 of 5 CQC domains rated Good or Outstanding

5 of 5 CQC domains rated Good or Outstanding

9

Operated by Norse Care (Services) Limited

Best for: Extra care housingOlder peopleYounger adultsDementia care

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 2/22/20.

1-92 The Meadows, Ladysmock Way, Norwich, Norfolk, NR5 9BF

5 of 5 CQC domains rated Good or Outstanding

10

Operated by The ExtraCare Charitable Trust

Best for: Extra care housingOlder peopleDementia carePhysical disability

Registered to support older people, dementia care, physical disability. Care delivered in your own home. Rated Outstanding by CQC, published 2/1/20.

Japonica Drive, Brickhill Street, Willen Park, Milton Keynes, Buckinghamshire, MK15 9LE

5 of 5 CQC domains rated Good or Outstanding

Based on CQC data published 01 July 2026. Ratings change between inspections, so check the current rating before deciding.

Top 10 lists by town

The same ranking method applied locally, for towns with enough rated services to make a top 10 meaningful.

Other highly rated examples

Services in this category currently rated Good or Outstanding by CQC, sorted by rating and then by how recently they were inspected. This is a sample, not a ranking of the best in England.

Bristol, BS37

Operated by Care Quality Services Limited

Best for: Home careExtra care housingOlder peopleYounger adults

Registered to support older people, younger adults. Care delivered in your own home. Rated Outstanding by CQC, published 8/9/19.

Wellington Road, Yate, Bristol, Avon, BS37 5UY

Sunderland, SR4

Operated by Housing 21

Best for: Home careExtra care housingOlder peopleYounger adults

Registered to support older people, younger adults, dementia care. Care delivered in your own home. Rated Outstanding by CQC, published 8/31/19.

Fordfield Road, Ford Estate, Pallion, Sunderland, Tyne and Wear, SR4 0FA

The Lawns Outstanding

Great Yarmouth, NR30

Operated by Norse Care (Services) Limited

Best for: Extra care housingOlder people

Registered to support older people. Care delivered in your own home. Rated Outstanding by CQC, published 8/22/19.

Caister Road, Great Yarmouth, Norfolk, NR30 4DQ

Lisbon Court Outstanding

King's Lynn, PE30

Operated by Norse Care (Services) Limited

Best for: Extra care housingOlder peopleYounger adults

Registered to support older people, younger adults. Care delivered in your own home. Rated Outstanding by CQC, published 7/31/19.

Galyon Road, King's Lynn, PE30 3FB

Bristol, BS16

Operated by Agincare UK Limited

Best for: Home careSupported livingExtra care housingOlder people

Registered to support older people, younger adults, physical disability. Care delivered in your own home. Rated Outstanding by CQC, published 7/12/18.

Edward Jenner Court, Oakwood Drive, Emersons Green, Bristol, BS16 7PS

Walsall, WS8

Operated by Housing 21

Best for: Home careExtra care housingOlder peopleDementia care

Registered to support older people, dementia care, learning disability and autism. Care delivered in your own home. Rated Outstanding by CQC, published 6/19/19.

High Street, Brownhills, Walsall, West Midlands, WS8 6DJ

Browse by area

Counts are registered office locations. A home care agency based in a nearby town may still cover your postcode, so check coverage when you call.

Common questions

What is extra care housing?

Self-contained flats or bungalows, usually in a scheme with communal facilities, where care staff are on site around the clock. You have your own front door and tenancy or ownership, with care arranged separately according to your assessed needs.

How is it different from sheltered housing?

Sheltered housing typically has a scheme manager and an alarm system but no on-site care team. Extra care housing has care staff on site 24 hours a day, so it supports higher and changing needs.

Who pays for extra care housing?

As with supported living, the costs split. Rent, service charges and utilities are housing costs, potentially met by Housing Benefit or Universal Credit. Care is funded separately through the council means test, or privately.

Carevo is not a care provider and does not inspect or endorse services. CQC ratings change. Check the CQC website for the current rating and read the full inspection report before making a decision.